About Bitaqa

Bitaqa (“we”, “our”, “the platform”) is a Tunisian digital and NFC business card solution that enables individuals and organizations to share professional information seamlessly. This Privacy Policy explains how we collect, use, store, and protect your personal data.

By using Bitaqa, you agree to this policy.

1. Data We Collect

During account registration:

• First name, last name

• Email address

• Password (encrypted)

Optional profile data:

• Profile photo, bio, role, company

• Social media links, website URLs

• Phone number, secondary email

Technical data:

• IP address

• Cookies, session logs

• Device and browser information

• NFC and QR scan history

• Date, time, approximate location

Analytics data:

• Google Analytics, Meta Pixel, usage performance tools

2. Purpose of Data Collection

We use your data to:

• Create and manage your Bitaqa account

• Customize your digital business card

• Enable NFC and QR sharing

• Improve platform performance and user experience

• Ensure platform security and fraud prevention

• Send notifications and service updates

• Perform analytics and reporting

3. Data Storage and Sharing

Your data is securely hosted by OVHcloud – France (EU).

We only share data with essential service providers such as hosting, analytics, emailing, and payment systems.

Bitaqa does not sell personal data under any circumstances.

4. Data Retention

• Active account: retained for service duration

• Deleted account: erased within 30 days

• Technical logs: up to 12 months

5. Security Measures

• Encrypted passwords

• Regular backups

• Security audits

• Restricted access controls

6. Cookies

We use:

• Essential cookies: authentication, security, session management

• Analytics cookies: traffic and performance measurement

You may disable cookies through browser settings.

7. GDPR User Rights

You may request:

• Access to your data

• Data correction

• Account deletion

• Restriction or objection to processing

• Data portability

Contact: contact@bitaqa.tn

8. Contact

For privacy-related questions:

Email: contact@bitaqa.tn