Your data rights
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Bitaqa does not sell your personal data. You stay in control of what we keep about you: here are your rights and how to use them.
The legal framework
Your data is protected by Tunisian Organic Law No. 2004-63 of 27 July 2004 on the protection of personal data, overseen by the national data protection authority (INPDP). If you live in the European Union, the General Data Protection Regulation (GDPR) also gives you the rights below.
Your rights
- Access: know what data we hold about you and get a copy.
- Correction: fix inaccurate or incomplete data. Most of it can be edited directly in your account.
- Objection: refuse a processing, including marketing.
- Deletion: have your data erased, for example by closing your account.
- Portability (GDPR): receive your data in a readable format to move it elsewhere.
- Withdrawing consent: change your cookie choices at any time.
Your details saved by a Bitaqa user
If you left your details on a user's profile, or they scanned your card, that user manages the contact. Write to us: we will help you reach them or have your data deleted.
Make a request
Write to contact@bitaqa.tn with the subject "Personal data", or use the Contact page. We may ask you to prove your identity. We reply within one month.
Complaints
If our answer doesn't satisfy you, you can contact the INPDP (inpdp.tn) or, in the European Union, the data protection authority of your country.
Contact
Bitaqa is published by Bitaqa TN, a single-member limited liability company (SUARL) registered with the Tunisian National Business Register under the unique identifier 1795701YAM000, which is also its tax ID, with its registered office in Sousse, Tunisia. Contact: contact@bitaqa.tn or WhatsApp +216 23 431 111.