Cookie policy

Last updated:

What the bitaqa.tn website stores in your browser, why, and how to change your mind at any time.

Your choice

On your first visit, a banner lets you accept all, refuse all or choose category by category. Refusing is as easy as accepting, and only strictly necessary items load without your consent.

Your choice is kept in your browser for six months, then we ask again. You can change it at any time:

Strictly necessary

These make the site work. They stay in your browser and are not used to track you:

  • Your cart and wishlist (cartList, wishlist).
  • The coupon applied to your order (appliedCoupon, couponDiscount).
  • Your last order, to show its confirmation (lastOrderData).
  • Your cookie choice (bitaqa-consent), kept for six months.
  • Display preferences, cleared when you close the tab (session storage).

Analytics, with your consent

To learn which pages help and what gets in the way:

  • Google Analytics (Google): page views, visit length, where visitors come from. Cookies _ga and _ga_*, kept for up to 2 years.
  • Microsoft Clarity (Microsoft): clicks, scrolling and session replays, with the fields you type in masked. Cookies _clck (1 year) and _clsk (1 day).

Advertising, with your consent

  • LinkedIn Insight Tag (LinkedIn): measures visits and sign-ups from our LinkedIn campaigns and lets us show our ads to site visitors. Cookies bcookie (1 year), lidc (1 day) and li_sugr (3 months).
  • Meta Pixel (Meta): measures visits from our Facebook and Instagram campaigns and lets us show our ads to site visitors. Cookies _fbp and _fbc (3 months).

Support chat, with your consent

  • Tawk.to: the chat bubble to write to our team. Cookies twk_uuid_* (6 months) and TawkConnectionTime (for the visit), to keep the conversation open from page to page.

Without this consent, you can still reach us by email or WhatsApp, or from the Contact page.

Online payment

When you pay by card, you are taken to Flouci's payment page, which sets its own cookies, needed for the payment and under its responsibility. Bitaqa never sees your card number.

Who receives this data

Google, Microsoft, LinkedIn, Meta and Tawk.to process analytics, advertising and chat data under their own privacy policies, on servers that may be outside Tunisia, including in the United States. They receive nothing until you accept the category concerned.

Contact

A question about cookies: contact@bitaqa.tn.

Bitaqa is published by Bitaqa TN, a single-member limited liability company (SUARL) registered with the Tunisian National Business Register under the unique identifier 1795701YAM000, which is also its tax ID, with its registered office in Sousse, Tunisia. Contact: contact@bitaqa.tn or WhatsApp +216 23 431 111.